Resident Reviews
What People Are Saying
Explore resident reviews of 500 West Trade in Charlotte, NC and get a firsthand feel for what it’s like to call our community home. From friendly concierge service and responsive maintenance to beautiful views and standout amenities, our residents share the moments that make everyday living here feel effortless.

“Dylan was wonderful. Very knowledgeable and was willing to go above, and beyond to accommodate me.”
August 11, 2026
– nlaws704

“Dylan Santana needs a raise. Best service ever ”
August 10, 2026
– Megan Pruzan

“Very nice staff and place overall everyone is nice and welcoming the security is very high and love the activities and events. My leasing consultant was Dylan Santana he was awesome had very high energy and communication was great he asked questions and compromised so you can get what you like 10/1…”
August 10, 2026
– Vanessa Wilkerson

“Dylan… thorough tour… considering this heavily!!”
August 7, 2026
– Charlie Holt

“Shout out to Dylan for the awesome tour!!”
August 6, 2026
– KC Mitchell

“Dylan Santana was very helpful on giving me a tour and very helpful with the application process”
August 6, 2026
– Preston Johnson

“Great tour, enthusiastic guy best tour I ever had!!!!”
August 4, 2026
– Carlos Nunez

“Dylan was a great consultant during the tour”
July 31, 2026
– Jaman Whitson

“I had a great tour with Dylan! He was professional, knowledgeable, and took the time to answer all of my questions. He made the entire process feel welcoming and never made me feel rushed or pressured. Dylan did an excellent job explaining the amenities, floor plans, and everything the community ha…”
July 29, 2026
– Ashia r

“Love it here! Beautiful property at a great location. Shoutout to Dylan & Jada 💕 always the best experiences with them!”
July 29, 2026
– Yen

“The buildings concierge Justin is the best. Always attentive and takes care of what you need. Andrew and Dylan in the office are also very helpful when you need something. Maintenance Manny and Isaiah always make sure your apartment get the services it needs. I am not big on the 5 star reviews b…”
July 10, 2026
– Christopher Bowling

“Dylan was such a great tour guide & really created an amazing experience”
July 29, 2026
– Brytinei Murray

“my boy Dylan a legend. Down to earth, realistic, and understanding!!”
July 29, 2026
– Ailen Rodriguez

“Dylan was great, from the tour to the application process. Took his time going through multiple options and finding the best fit for me and my roommate. Looking forward to moving in next month.”
July 28, 2026
– kelsey allen

“Dylan was very professional and detailed during today’s tour! He made sure he outlined all details and amenities and ensured me I’ll love my new home. If your thinking of moving here please contact Dylan he was phenomenal:)”
July 28, 2026
– Teahna Missy

“New staff have been putting forth max effort to ensure the property meets tenant standards shout out Dylan and Drew!”
July 24, 2026
– Justin Powell

“Dylan was great. Showed all the amenities and dint rush through the tour. Great place !”
July 24, 2026
– Halle Futch

“Dylan did really good with the tour. He was very patient and he answered all of our questions.”
July 24, 2026
– Moesha Gorman

“Dylan did a great job on my tour!”
July 23, 2026
– Lawtez Rogers

“Dylan did a wonderful job with tour of apt”
July 22, 2026
– Carla

“One name defines this experience: Jada.
The beauty of this property, the warmth of its community, and the sense of belonging here all trace back to the standard Jada sets. She surpasses every level of service I’ve encountered across every property I’ve toured. Other spaces caught my eye – Jada cap…”
July 21, 2026
– MonDarryl LaTrez

“Dylan was very knowledgeable and polite. His patience was invaluable and he provided an answer to all my questions!”
July 20, 2026
– Veronica Harvey

“Dylan Santana was fantastic! He gave us an amazing tour of 500 West Trade and was professional, knowledgeable, and easy to talk to. He answered all of our questions and made us feel genuinely welcome. Great experience from start to finish, highly recommend asking for Dylan if you’re touring!”
July 18, 2026
– Brandan Holman

“Dylan was excellent! Very knowledgeable about the area and made us feel at home during the tour.”
July 18, 2026
– Xiomara Harris

“Dylan was an amazing tour guide! Super friendly, fun, and knowledgeable.”
July 17, 2026
– Mia Quarles

“I received a tour from Dylan! He told me he has o my been here for three weeks but he is very knowledgeable and knows residents by name! He is very kind and took his time showing me around and explaining all the amenities. He is an advocate for residents and that’s something you don’t see often at…”
July 17, 2026
– Nicole White

“Dylan was a great tour guide! Very knowledgeable and friendly”
July 14, 2026
– Chandler Robinson

“Dylan Santana was very thorough and professional!”
July 13, 2026
– Laura

“Dylan was so personable, lively, and considerate of all of our needs. We already liked the building and amenities, but he really sold us on the management experience which is so important to us. Very excited to call this place home!”
July 13, 2026
– Shaena Brun