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Resident Reviews

What People Are Saying

Kenya Wakefield google profile photo
“Living at 500 W Trade for the past 2 years has been an amazing experience, and a huge part of that is thanks to the incredible concierge team. They truly go above and beyond every single day. Whether it’s greeting residents with a warm smile, helping with packages, handling requests quickly, or o…”
May 19, 2025
– Kenya Wakefield
S google profile photo
“Just moved in, everything looks great, the apartments and amenities are clean and the concierge Cat was great, super helpful and friendly.”
May 17, 2025
– S
Yessica Sierra Andino google profile photo
“What amazing customer service TeVaughn and Andrew provide. These guys are always going above and beyond to address and solve my requests. I am so grateful to see how they value residents and don’t leave any situations without taking care of.”
May 9, 2025
– Yessica Sierra Andino
Chandler B google profile photo
“Highly recipe d this place. Best amenities in town, great location, safe and great price options. Andrew and TaeVaughn are always kind and so helpful. The maintenance staff, Manuel specifically, are quick and efficient. They also have a barista on weekdays. Doesn’t get much better!”
May 8, 2025
– Chandler B
michelle bowling google profile photo
“Amazing community and leasing staff who is always so helpful and kind. Love living at 500 West Trade!”
April 19, 2025
– michelle bowling
Joyce Dukes google profile photo
“It’s so much amenities to do and use at this complex! After 40 years living in a home, this replaces what I will need to live at in my new chapter!”
April 15, 2025
– Joyce Dukes
Mario Celentani google profile photo
“Our compliments go out to this beautiful property and to Tevaughn Hill, a vibrant young professional who presented the property and it’s amenities in a clear, direct, engaging and motivating way. We left the viewing with a clear understanding of the property’ potential. Tevaughn went out of his w…”
March 31, 2025
– Mario Celentani
Andrew google profile photo
“Great apartment. Special thanks to Tevaughn for being very helpful throughout the whole process!”
March 22, 2025
– Andrew
Anya Hodgins google profile photo
“My mom and I came to 500 West trade with no appointment to tour and the gentlemen Andrew at the front was INCREDIBLE making sure we got a tour before we left to go back to New York today (we came with no appointment also!!) , a true gentlemen. This has been the most welcoming environment I have b…”
March 10, 2025
– Anya Hodgins
Alex Mauney google profile photo
“My review is only for Andrew the concierge. The most friendly one in the office, always willing to help. He has the best attitude, very solution oriented, and point blank period handles business. Best concierge 500 W has had. Wouldn’t want to live here without him as part of the community!”
March 1, 2025
– Alex Mauney
All-Pro Seller google profile photo
“Fav part of this property is the amenities and staff! Andrew the concierge is always super helpful and always updating us on what’s going on with anything to do with the property.”
March 1, 2025
– All-Pro Seller
Catherine Gaston google profile photo
“I’d like to recognize Cat from the concierge team at 500 West. She exceeded any and all expectations that I had when moving here.She was instrumental in handling a difficult situation and stayed late to make sure everything was properly handled.She is an extremely valuable asset to this property …”
February 20, 2025
– Catherine Gaston
Marissa Johnson google profile photo
“I recently moved into 500 West Trade, and I couldn’t be more pleased with my new home! A special shout-out to Chris, who has been fantastic throughout the entire process. Chris made my transition smooth and hassle-free, always addressing any questions or issues I had right away. Whether it was he…”
January 21, 2025
– Marissa Johnson

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