“Thoroughly enjoyed touring this property with Dylan. Views are great! Property is really amazing!”
– Kortni Yarborough
“Excellent customer service from Jada”
– fanny corea
“This was the first apartment community that my wife and I toured upon relocating to Charlotte. Jada was our leasing specialist who showed us the available units and all of the amenities they had to offer. We were very impressed and had high expectations for the next few buildings we had scheduled a…”
– Luke N
“Outstanding tour with Dylan today! He’s passionate and takes great pride in providing quality care and service for prospective residents, and he really knows the property and community. I’m certain that residents are well taken care of.”
– Eric Sasser
“Dylan Santana is the BEST leasing consultant! And everyone else we saw on site we’re pleasant, nice and kind as well!!!”
– Arlene Hebron
“Dylan did a great job showing us around! Hopefully something comes available because we did love the community”
– Cullen Homes
“Dylan Santana did a phenomenal job showing us this beautiful property! Very knowledgeable very fun, and residents engaged with him because he is an awesome person!”
– Craig Rose
“Dylan was great & so explanative. Truly appreciated the time he took on the tour & was super enthusiastic about the property.”
– Victoria Wojan
“Dylan the goat at touring! made everything easy to go through, we signing the contract asap”
– Jason Hebron
“Dylan always has a positive attitude and is happy to help. All the concierge team are lovely”
– mapalo mwansa
“I had a wonderful experience during my apartment tour! From the moment I arrived, the atmosphere was welcoming, and the entire process was smooth and professional. The property was beautiful, clean, and well maintained. I was especially impressed with how spacious and modern everything looked. dyla…”
– Sierra Roberts
“Dylan is great!! Very informative about the community.”
– Taniya Wilson
“Dylan was great”
– Rodrick madaraka
“Choosing 500 West Trade was undoubtedly the correct decision for my lifestyle. The experience is defined by the staff’s consummate professionalism, which remains seamless from your initial greeting to your daily interactions. Justin Day stands as the quintessential embodiment of superlative hospita…”
– Oli P
“I’ve had a great experience with the team at 500. Dylan goes above and beyond. He’s attentive, proactive, always ahead of things, and incredibly helpful. It’s clear that he takes pride in what he does and genuinely cares about providing residents with a great experience.
Everyone is consistently f…”
– Asmait Gebremical
“Just toured here and Dillon was great with showing me all the options i had. He answered every question i had. The amenities at this place was a 10/10.”
– Syteria Robinson
“Dylan was cool 10/10, highly recommended”
– Lamarcus Morrell
“Dylan has been such an amazing addition to the leasing office since he got here this summer! I feel like he learned fast and added so much to the energy in the leasing office. He, along with the leasing team, has made sure that all my needs (real and imagined lol) have been met and I’m so thankful…”
– Alex Holland
“We lived at 500 West Trade for over five years and were the original renters of our unit, so this place will always hold a special place in our hearts. It was an amazing place to call home, and so much of what made our experience special came down to the incredible people who work there.
A special…”
– Matthew Cerio
“Nice”
– Karen Hyatt
“Justins Always around when you need him. Kind and always around to help”
– Gamal Said
“Dylan was a great tour guide! The building is beautiful, and he did a wonderful job of creating an enjoyable tour. The 45 minutes had passed before I knew it. Definitely come check him out!”
– Grace Burns
“Dylan’s tour and education of the property is unmatched. If you really want to know where your next home is make sure you request Dylan in order to make it happen!”
– Cody Whitmer
“Love living here and the offerings continue to be worth the money. I cannot brag enough on the team, especially the Concierge, Justin. I see him daily offering support to residents with a warm welcome and will greet everyone (and their pets) by their names. That is service that you cannot teach. An…”
– Doctor Octavia
“The staff in the office have been so kind and helpful!!! Really feels like you matter when you walk in for assistance and they know your name, you apartment number and what’s happening in your life. Big shout out to Andrew who even came to our apartment on a Friday afternoon to help exterminate a g…”
– Jessica Bumgarner
“Love the complex! Andrew & Justin at concierge and Juan at Supervisor for Maintenance do a phenomenal job keeping things organized and running smooth. They are both always happy and willing to help.”
– Luis Delgado
“I cannot say enough good things about the team at 500 West Trade! From day one, the concierge service has been absolutely outstanding. A special shoutout to Justin, who has been a massive help throughout my entire moving process. He went above and beyond to help me move in, which took a huge amount…”
– terah edwards