Resident Reviews
What People Are Saying
Explore resident reviews of 500 West Trade in Charlotte, NC and get a firsthand feel for what it’s like to call our community home. From friendly concierge service and responsive maintenance to beautiful views and standout amenities, our residents share the moments that make everyday living here feel effortless.
“500 W Trade is an exceptional residential experience. Very Thankful to live in such a well cared for community. Thank you to Manuel with the Maintenance team – he is so professional, detailed, and genuinely cares about the work he does. Our concierge team also stands out in delivering high level …”
January 22, 2026
– Christina Guzman
“I want to share a review to recognize the staff at 500 West Trade. I’ve leased here for 3 years and the current leasing staff has been the best I’ve seen in all my time here. I had an incident today and needed help. Kamesha was in the leasing office and went above and beyond to help me. She calle…”
January 14, 2026
– Liz
“Andrew and Mesha are always super helpful! Not only do they go above and beyond with meeting expectations, they’re always willing to help me with any of my needs (both ridiculous and serious). They both are really nice too and make living here a breeze. Thankful for both of them!”
December 13, 2025
– Alexandra Holland
“Ana came over to help me with my blinds. She was quick and efficient and knew exactly what to do! She is amazing! Ana has helped with other items that needed attention in the past and she was extremely helpful. It’s so refreshing to have her at 500 West Trade!”
November 26, 2025
– Maria
“I’ve been very pleased with the overall quality of the building. One element that can be overlooked is how well does maintenance respond when you have an issue within your unit. Over the course of my first year I’ve had a couple of minor issues. I submit my issue on the app and within a couple ho…”
November 25, 2025
– JB Frost
“The leasing team and staff at 500 West Trade Street is simply amazing! Everyone is always friendly and addresses any concerns or issues on the spot. Also, the residents events are amazing and very thoughtful. I would like to give special recognition to the Assistant Property Manager, Chris, for h…”
October 24, 2025
– Jerame Smalls
“I had an amazing tour at 500 W Trade Apartments! Jarvis was the absolute best — incredibly knowledgeable, professional, and welcoming. He gave a thorough tour and really helped me get a feel for the building and the surrounding Uptown Charlotte area. I loved the high-rise layout, the on- and off-…”
October 22, 2025
– Zhane Roberts
“Kamesha the concierge was so helpful and sweet!”
October 21, 2025
– VICTOR MATEO
“Love the complex! Andrew at concierge and Juan at Supervisor for Maintenance do a phenomenal job keeping things organized and running smooth. They are both always happy and willing to help.”
September 20, 2025
– Luis Delgado
“We lived at 500 West Trade for three years, and it was wonderful. The building was always clean and the amenities were enjoyable. Thank you Tevaughn, Kat, Chris, Andrew, and the rest of the team for always being attentive and making us feel at home.”
September 15, 2025
– Sophia Roman
“500 W Trade stands out as an exceptional community where top-tier amenities meet genuine personal service. The daily coffee service exemplifies this commitment—Kelly, our barista, doesn’t just make coffee; she memorizes each resident’s order, greets you by name at 7 AM, and even remembers when yo…”
September 11, 2025
– Arafat Kabir
“Ms. Nuna is extremely professional and accommodating! Her vast knowledge about the location was impressive. She was able to give me a complete physical tour of the location or the amenities Included and was able to advise the best coffee in town.
This is a very good location if you’re looking to…”
September 3, 2025
– V Siders Jr
“Our AC started falling behind in this summer heat, and Alex quickly responded to our service request, diagnosing the problem and getting cool air into our apartment. Thanks, Alex!”
August 15, 2025
– Karla C
“TeVaughn is AMAZING and always soooo helpful. He’s very thorough and respectful when assisting. If you need a leasing agent he’s my top pick!
Andrew at the concierge desk is also very helpful when agents are busy. I love the community of people we have here.”
August 13, 2025
– Klache Ontaya
“This building is GORGEOUS, with some of the best views of the city! I scheduled a tour online, and when I arrived on site, TeVaughn greeted me and I was impressed by how warm and friendly he, and the entire staff was. While there I also had the pleasure of meeting the Community Manager, Ron and h…”
August 7, 2025
– Candace Gipson
“The Maintance crew is always great. Alex did great job today, was respectful and efficient! Very impressed”
August 6, 2025
– STONE
“Recently had tour with the program director I believe, Rio? Awesome tour. This is just a great place to be, honestly. It fits the crowd I like, and is very close to where I currently live. Traveling will be of no issue. Traffic doesn’t seem bad over here.can’t wait for the amenities to be complet…”
July 17, 2025
– Matilda Jones
“Love it there! We have been there for several months and as luck would have it while away on vacation our college age daughter, like they do, locked herself out. She called us at 2am in a panic after a night out with new friends. We immediately called the after hours number and the lady, Ana, wh…”
June 29, 2025
– annbritt hodgins
“My girlfriend and I just moved out, but we had a fantastic experience living at 500 West Trade. Tevaughn, Chris, and the rest of the leasing team are the best. Shout out to Kat and Andrew, as well. The amenities including the rooftop hot tub and views, sauna, steam room, and large main pool are s…”
June 15, 2025
– Ryan Allen
“500 West Trade has been awesome. Shout out to the entire team. Especially Tevaughn, Andrew and Cat for always helping with whatever I need.”
June 13, 2025
– Lane Poovey