“Dylan was a great tour guide! Very knowledgeable and friendly”
– Chandler Robinson
“Dylan Santana was very thorough and professional!”
– Laura
“Dylan was so personable, lively, and considerate of all of our needs. We already liked the building and amenities, but he really sold us on the management experience which is so important to us. Very excited to call this place home!”
– Shaena Brun
“Dylan was a phenomenal guide. He made sure to ask us everything that we were looking for a tailor our tour to us. Make sure to request him.”
– Elliot Goldman
“Just finished touring with Dylan and I am very impressed with this location. He was very friendly, detailed, professional , and attentive to my housing needs and wants.”
– Prolific Life Solutions
“Great place to live, great location, great amenities. Justin the concierge has been especially helpful.”
– Jaxon Brooks
“The buildings concierge is the best. Always attentive and takes care of what you need. I am not big on the 5 star reviews but this one was worth it for sure.”
– Christopher Bowling
“Dylan did a great job with our tour. He explained everything available and listened to everything we needed!!!”
– debra lee
“Dylan Santana did an amazing job guiding us around the apartment complex. He explained everything in amazing detail, and has caused us to learn toward 500 W Trade for future apartment options.”
– Garrison Lee
“Dylan was great, most definitely would recommend people to consider moving here.”
– JoinedJungle11 gaming
“Justin is a really great concierge for this property. He is on point and is always ready to help with anything you need.”
– CashCow Cow
“Justin, the concierge is absolutely amazing! He is always super helpful and respectful. Anything that is needed, he gets the job done!”
– April Fowler
“Dylan was a pleasure! He knew his stuff for sure. Every question I asked he knew backwards and forwards and I appreciate that. He really wanted to make sure I loved the space.”
– Katya Anosova
“My daughter lives here. She loves it and I love visiting here! Very nice apartment and great amenities. I visit often. Andrew, the Concierge, is always pleasant and helpful. He’s helped us out a couple of times and he is a great source of information. The leasing manager (Jennifer?) was also helpf…”
– Pat Holland
“Justin the concierge is always friendly, professional, and helpful. He always goes above and beyond to make residents feel welcome and are a big part of what makes living here so enjoyable. Thank you for your excellent service!”
– Jennifer Peters
“Justin is very helpful and so kind! I had a good amount of my boxes that needed to be moved from the package room and he moved them all to my unit!”
– Lydia Vickers
“Andrew was an amazing leasing agent. He answered all of our questions and if he wasn’t sure he made sure to ask so we could know the answers. Very professional.”
– Cheyenne Cornell
“The property is beautiful, well-maintained, and offers great amenities. Jada is professional, helpful, and very knowledgeable, making the overall experience smooth and welcoming.”
– Ashleigh Elliott
“I was apartment hunting with my friend all over Uptown Charlotte and this place has by far the best amenities. The layout is very nice in all units and the ceiling cap per floor is amazing.
Andrew gave us one of the best tours out of all the other apartments in Uptown Charlotte. The place truly fe…”
– Isaac Lee
“As a long time tenant, I highly recommend this property. Jennifer in the leasing office is so helpful working with me to resign my lease. Andrew, the concierge is always kind. Manuel is the best maintenance person I’ve ever had. Highly recommend.”
– Chandler B
“500 W Trade is an exceptional residential experience. Very Thankful to live in such a well cared for community. Thank you to Manuel with the Maintenance team – he is so professional, detailed, and genuinely cares about the work he does. Our concierge team also stands out in delivering high level se…”
– Christina Guzman
“I want to share a review to recognize the staff at 500 West Trade. I’ve leased here for 3 years and the current leasing staff has been the best I’ve seen in all my time here. I had an incident today and needed help. Kamesha was in the leasing office and went above and beyond to help me. She called…”
– Liz
“Andrew and Mesha are always super helpful! Not only do they go above and beyond with meeting expectations, they’re always willing to help me with any of my needs (both ridiculous and serious). They both are really nice too and make living here a breeze. Thankful for both of them!”
– Alexandra Holland
“Ana came over to help me with my blinds. She was quick and efficient and knew exactly what to do! She is amazing! Ana has helped with other items that needed attention in the past and she was extremely helpful. It’s so refreshing to have her at 500 West Trade!”
– Maria
“I’ve been very pleased with the overall quality of the building. One element that can be overlooked is how well does maintenance respond when you have an issue within your unit. Over the course of my first year I’ve had a couple of minor issues. I submit my issue on the app and within a couple hour…”
– JB Frost