“The leasing team and staff at 500 West Trade Street is simply amazing! Everyone is always friendly and addresses any concerns or issues on the spot. Also, the residents events are amazing and very thoughtful. I would like to give special recognition to the Assistant Property Manager, Chris, for h…”
– Jerame Smalls
“I had an amazing tour at 500 W Trade Apartments! Jarvis was the absolute best — incredibly knowledgeable, professional, and welcoming. He gave a thorough tour and really helped me get a feel for the building and the surrounding Uptown Charlotte area. I loved the high-rise layout, the on- and off-…”
– Zhane Roberts
“Kamesha the concierge was so helpful and sweet!”
– VICTOR MATEO
“Love the complex! Andrew at concierge and Juan at Supervisor for Maintenance do a phenomenal job keeping things organized and running smooth. They are both always happy and willing to help.”
– Luis Delgado
“We lived at 500 West Trade for three years, and it was wonderful. The building was always clean and the amenities were enjoyable. Thank you Tevaughn, Kat, Chris, Andrew, and the rest of the team for always being attentive and making us feel at home.”
– Sophia Roman
“500 W Trade stands out as an exceptional community where top-tier amenities meet genuine personal service. The daily coffee service exemplifies this commitment—Kelly, our barista, doesn’t just make coffee; she memorizes each resident’s order, greets you by name at 7 AM, and even remembers when yo…”
– Arafat Kabir
“Ms. Nuna is extremely professional and accommodating! Her vast knowledge about the location was impressive. She was able to give me a complete physical tour of the location or the amenities Included and was able to advise the best coffee in town.
This is a very good location if you’re looking to…”
– V Siders Jr
“The amenities are always clean and functioning. The staff and Management is always eager to assist. The maintenance personnel is always helpful and readily available as well. Kudos to Alex today for his dedication in resolving a maintenance issue quickly!”
– B
“Our AC started falling behind in this summer heat, and Alex quickly responded to our service request, diagnosing the problem and getting cool air into our apartment. Thanks, Alex!”
– Karla C
“TeVaughn is AMAZING and always soooo helpful. He’s very thorough and respectful when assisting. If you need a leasing agent he’s my top pick!
Andrew at the concierge desk is also very helpful when agents are busy. I love the community of people we have here.”
– Klache Ontaya
“This building is GORGEOUS, with some of the best views of the city! I scheduled a tour online, and when I arrived on site, TeVaughn greeted me and I was impressed by how warm and friendly he, and the entire staff was. While there I also had the pleasure of meeting the Community Manager, Ron and h…”
– Candace Gipson
“The Maintance crew is always great. Alex did great job today, was respectful and efficient! Very impressed”
– STONE
“Recently had tour with the program director I believe, Rio? Awesome tour. This is just a great place to be, honestly. It fits the crowd I like, and is very close to where I currently live. Traveling will be of no issue. Traffic doesn’t seem bad over here.can’t wait for the amenities to be complet…”
– Matilda Jones
“Love it there! We have been there for several months and as luck would have it while away on vacation our college age daughter, like they do, locked herself out. She called us at 2am in a panic after a night out with new friends. We immediately called the after hours number and the lady, Ana, wh…”
– annbritt hodgins
“My girlfriend and I just moved out, but we had a fantastic experience living at 500 West Trade. Tevaughn, Chris, and the rest of the leasing team are the best. Shout out to Kat and Andrew, as well. The amenities including the rooftop hot tub and views, sauna, steam room, and large main pool are s…”
– Ryan Allen
“500 West Trade has been awesome. Shout out to the entire team. Especially Tevaughn, Andrew and Cat for always helping with whatever I need.”
– Lane Poovey
“Great place with great accommodations. Love the location and everything it’s surrounding. Wouldn’t be possible without Andrew and Kat at the desks always coming through for us anytime we need!”
– Kirkland Tucker
“Andrew was so helpful! He helped me carry up a very large and heavy package to my unit which I totally appreciated as I could not have done it myself. He truly goes above and beyond!!”
– Berkeley Miller
“Tevaughn was amazing!! His tour and description of living at 500 W Trade was top notch and I was super amazed that he knew EVERY resident we encountered during the tour. He is super helpful, anticipating needing to hold doors for residents with their hands full, holding doors for us, and as he le…”
– Matt Reyes
“I had a great experience at 500 West Trade. When I reported that the dishwasher wasn’t working, the building management responded immediately. Supervisor Manuel and technician Isaiah came quickly and took care of the issue efficiently. I really appreciate their prompt and professional service!”
– Julia Ji
“Living at 500 W Trade for the past 2 years has been an amazing experience, and a huge part of that is thanks to the incredible concierge team. They truly go above and beyond every single day. Whether it’s greeting residents with a warm smile, helping with packages, handling requests quickly, or o…”
– Kenya Wakefield
“What amazing customer service TeVaughn and Andrew provide. These guys are always going above and beyond to address and solve my requests. I am so grateful to see how they value residents and don’t leave any situations without taking care of.”
– Yessica Sierra Andino
“Highly recipe d this place. Best amenities in town, great location, safe and great price options. Andrew and TaeVaughn are always kind and so helpful. The maintenance staff, Manuel specifically, are quick and efficient. They also have a barista on weekdays. Doesn’t get much better!”
– Chandler B